Sorry, we will not be able to modify the order now. However, you can cancel the order and place a new one.

Please refer the following in the terms and conditions of the offer to check if it is applicable on your order: - Date of purchase - Total order value - Mode of payment - Products that are part of the offer - Maximum discount per transaction/card

Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time.

The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery. You can check your SMS for more details on when the courier service will try to deliver again. Can I take the shipment after opening and checking the contents inside? As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns. How do I know my order has been confirmed? An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your account.

1. Technical Issue 2. Quality Check 3. Operational issue at vendor’s end We apologise for the inconvenience you had to face. Please do not place an order for the same product even if it is visible on the website as the issue might still not have been resolved. You can choose from similar products and place a new order Do I have to return the freebie when I return a product? Yes, the freebie has to be returned along with the product. Can items be returned after the time period mentioned in the seller's Returns Policy? No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.

SALELOCATORS.COM offers a '7 DAYS FREE RETURN SERVICE’ within 7 days of order delivery. If you are unable to raise a return request, it may be because your product has crossed the 7 -day return window. Also, as per SALELOCATORS.COM policy, the following products are not eligible for returns: 1. Inner wear, Lingerie, Swimsuits, Socks 2. Fragrances, Beauty products 3. Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings 4. Bundled items Please note: For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

For cases where refund has been initiated, refund details are sent to the registered email id. We request you to check your email id. The refund amount should reflect in your bank statement with “INNOVATIVE E-SOLUTIONS” as the payee name. If refund is not reflecting in the account statement, you can trace the amount by sharing the refund details with your bank. If you are still unable to track your refund, please feel free to reach out to our customer support team.

GO TO MY ORDER PAGE AND REACH AT YOUR EXCHANGE ORDER BLOCK AND SEE STATUS

SALELOCATORS.COM offers a ’7 DAYS FREE EXCHANGE SERVICE’, wherein you can raise online request for a size exchange of a product. If you are unable to raise the exchange request, it may be due to the reason that your product has crossed the 7 day exchange window. Also, as per SALELOCATORS.COM policy, the following products are not eligible for exchange: Inner wear, Lingerie, Swimsuits, Socks Fragrances, Beauty products Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings Bundled items Please note: For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care

Now Size exchange is just a few clicks away! Please follow the below mentioned steps to exchange a product with another Size: Sign In with your registered E-mail ID or Sign In You can create Size exchange for products purchased from SALELOCATORS.COM within 7 days of its delivery under “My Orders” section Website Click on Order Details of the Order which includes the product you want to exchange Look for the Exchange Tab to check whether the Exchange is applicable on your product or not Click on exchange against the product you wish to exchange, if applicable

Once you have raised an exchange request, you will receive a confirmation on your registered SALELOCATORS.COM email ID and SMS containing timelines of pickup and delivery. In case of pickup, our logistics partner may send you a SMS intimating about the same.

You can reset your password HERE . Reach out to us if you face any issues.